How easy was it to order the software?

Very easy
Somewhat easy
Not so easy
Rather difficult

For which purpose did you buy the software?

Home use
Business use
Combined
Educational use

How did you learn about Emsisoft?

Online search, ie. Google
Personal recommendation
Review on a website
Review in a printed magazine
A website (please tell us which one, if possible):

Other (please specify):

What made you decide to buy the software?

Personal recommendation
Product quality
Customer support
Multi-language support
A special offer
Detection rate
Other (please specify):

On a scale of 1 to 10, how satisfied are you with Emsisoft so far?

1 (it's a nightmare)
2
3
4
5
6
7
8
9
10 (absolutely happy)

What do you like most about Emsisoft?

Please specify:

What would you suggest that we change or improve?

Please specify:

Would you recommend Emsisoft to your friends?

Yes
No
Not sure (please specify):

What age group do you belong to?

1-15
16-25
26-35
36-45
46-55
56-65
66-75
76-99

What kind of protection did you have before?

None, just did occasional cleanup scans
Windows built-in basic protection
Free antivirus package with protection
Paid standalone antivirus
Paid internet security suite
Other (please specify):

Why did you cancel your previous protection (if any)?

It didn't protect me properly
It wasn't stable (crashed frequently)
It was a resource hog/bloated suite
Their customer support let me down (slow, not helpful)
I don't trust the vendor anymore
It was too intrusive on privacy (logged my online activities)
Other (please specify):